Relevance verified: 01.04.2026
About Supreme Casino
Supreme Casino is operated by Nexford Entertainment B.V., a company incorporated and registered under the laws of Curaçao, with its registered office at Heelsumstraat 51, E-Commerce Park Vredenberg, Curaçao. The company holds registration number 158469 in the Curaçao Chamber of Commerce and is authorised to conduct remote gambling operations under the terms of its valid gaming licence.
Licensing and Regulatory Authority
Nexford Entertainment B.V. operates Supreme Casino under a gaming licence issued by the Curaçao Gaming Control Board (GCB), the competent regulatory authority for online gambling operators licensed in Curaçao.
Licence number: 365/JAZ Licence type: Master Licence for Remote Gambling Operations Issuing authority: Curaçao Gaming Control Board Licence status: Active
This licence authorises Nexford Entertainment B.V. to offer online casino gaming services, including but not limited to slot games, table games, live dealer games, and other related gaming products, in accordance with the conditions and restrictions set out by the Curaçao Gaming Control Board.
Copies of our licensing documentation are available upon written request submitted to our compliance department at [email protected].
Territory of Operations and Eligibility
Supreme Casino provides its services to eligible players in permitted jurisdictions. Players must be physically located in a jurisdiction where accessing and using online gambling services is not prohibited by applicable local law.
It is the sole responsibility of the player to ensure that their use of this platform complies with all laws, regulations, and ordinances applicable in their jurisdiction of residence. Supreme Casino does not represent or warrant that the use of its services is lawful in all jurisdictions.
Minimum age requirement: Access to Supreme Casino and participation in any gambling activity offered on this platform is strictly restricted to individuals who are 18 years of age or older. The operator maintains a zero-tolerance policy with respect to underage gambling and implements verification procedures to enforce this requirement.
Anti-Money Laundering and Know Your Customer Policy
Nexford Entertainment B.V. is committed to full compliance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) legislation and international standards, including guidelines set out by the Financial Action Task Force (FATF).
As part of this commitment, Supreme Casino applies a comprehensive Know Your Customer (KYC) policy to all registered accounts. The operator reserves the right to request identity verification documentation from any player at any stage of their relationship with the platform, including but not limited to:
- Government-issued photographic identification (passport, driver’s licence or national identity card)
- Proof of residential address issued within the preceding three months (utility bill, bank statement or equivalent document)
- Proof of payment method ownership
- Source of funds documentation where required
Verification requests must be satisfied within the timeframe specified in the relevant notice. The operator reserves the right to restrict account access, suspend withdrawals, or close accounts where verification requirements are not met or where suspicious activity is identified.
All player activity is subject to ongoing monitoring in accordance with the operator’s internal AML/CTF procedures. Where a transaction or pattern of activity gives rise to reasonable grounds for suspicion, the operator is obligated to file a report with the relevant financial intelligence unit and may be prohibited by law from disclosing the details of such a report to the affected player.
Data Protection
Nexford Entertainment B.V. processes personal data in accordance with applicable data protection legislation and its published Privacy Policy, which is available at https://supreme-casino-australia.com/privacy-policy/.
Personal data collected in connection with account registration, identity verification, and gameplay activity is processed for the purposes of account management, regulatory compliance, fraud prevention, and the delivery of services. Data is retained for the periods required by applicable law and the operator’s internal data retention schedule.
The operator implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Third parties who receive personal data in connection with the provision of services are contractually required to maintain equivalent standards of data protection.
Players may exercise their rights in relation to their personal data, including the right to access, rectify, or request erasure of their data where permitted by law, by contacting the operator’s data protection contact at [email protected].
Responsible Gambling
Nexford Entertainment B.V. recognises that gambling can present risks for some individuals and is committed to operating in a manner that promotes safe and responsible gambling practices.
The following responsible gambling tools are available to all registered players:
Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account. Requests to reduce a limit take effect immediately. Requests to increase a limit are subject to a mandatory cooling-off period.
Session time limits: Players may set limits on the duration of individual gaming sessions.
Self-exclusion: Players may request a temporary self-exclusion period or a permanent exclusion from the platform. Self-exclusion requests are processed without undue delay. During a self-exclusion period, the operator will take reasonable steps to prevent marketing communications from being sent to the excluded player.
Reality check notifications: Players may configure periodic reminders of the time spent during a gaming session.
Account closure: Any player may request permanent closure of their account at any time by contacting customer support.
Players who believe they may be experiencing difficulties related to gambling are encouraged to seek assistance from independent support organisations, including Gambling Help Online (www.gamblinghelponline.org.au) and the National Gambling Helpline (1800 858 858), which are available free of charge.
Dispute Resolution
In the event that a player has a complaint or dispute relating to the services provided by Supreme Casino, the player is encouraged to contact the customer support team in the first instance at [email protected], setting out the nature of the complaint in reasonable detail.
The operator will acknowledge receipt of the complaint and undertake a review within a reasonable timeframe. The outcome of the internal review will be communicated to the player in writing.
If a player is not satisfied with the outcome of the internal complaints process, the matter may be referred to an independent alternative dispute resolution (ADR) body. Supreme Casino uses the services of Gaming Resolve as its designated ADR provider. Contact details for Gaming Resolve are available at www.gamingresolve.com.
The operator is not obligated to accept the outcome of any ADR proceeding where the matter falls outside the scope of the ADR body’s jurisdiction, but will engage with the process in good faith.
Contact Information
Operator: Nexford Entertainment B.V. Registered address: Heelsumstraat 51, E-Commerce Park Vredenberg, Curaçao Compliance enquiries: [email protected] Data protection enquiries: [email protected] Customer support: [email protected]
This page was last reviewed and updated in February 2026. Nexford Entertainment B.V. reserves the right to update this information in accordance with changes to applicable law, regulatory requirements, or its licensing arrangements.